| HR Challenges on Staffing and
Retention |
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| The very first Panel discussion under the Knowledge
Factory series was organized in association with Oxford
Bookstore, Bangalore on 6th September 2008. The discussion
was centered around challenges faced by organizations in
hiring and managing talent. The panel consisted of |
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- Mr. Krishnan Narayanan, Manager HR at Capco IT Services
India Pvt. Ltd., (a Netik Company)
- Pratiksha Singh, BU HR, Operations Center ABB
- Rashmi Nair Team Manager Talent Acquisition, South
Asia, Thomson Reuters Group
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| The discussion was moderated by Manesh Mathew, Founder
CEO, Medallion Search Pte. Ltd. |
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| The discussion started off with a thought provoking
question, which faces each one of us in HR fraternity, i.e.
"Are we in the right profession?". While the panel members
were divided in their views on whether professionals entered
this field by chance or by choice, they were in unison in
stating that only those professionals who truly have the
passion and the fair with people, processes and technology,
would really do justice to this profession and make a success
out of it. |
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| The discussion then moved on to the various challenges
thrown open by the current economic scenario as well as
evolution of HR profession in India. One of the first points
to come out of the discussion was the evolution of HR from
a "headcount"; approach, to a competency based talent management
approach, which has resulted in higher productivity as a
result of better utilization of resources. |
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| The panel stressed the need for HR, within organizations,
to move up the value chain and become a strategic partner
to the business. This may result in Recruitment Process
Outsourcing and Human Resource Outsourcing taking on the
center stage in years to come, with organizations wanting
to move out non-core activities in HR to vendors. The success
of HRO or RPO models depend on three factors namely robust
processes, which set the rules of work, effective technology
which provides the speed and competent professionals, who
drive the machinery. |
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| The current HR scenario in India is such that, a lot
of the HR professional's time is consumed into transactional
activities, leaving very little time for strategic thinking
or even HR research. This is probably why HR in India is
still a follower of western best practices, and we see very
few HR gurus emerging from within ranks in India. |
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| In fact, in the days ahead, HR research is going to
play a vital role in enabling the HR fraternity to focus
their attention on the psychological as well as emotional
aspect of managing people for practical HR solutions. This
can be made possible with corporate HR, management institutes
and consulting firms synergizing their efforts into HR research
programs. |
Panel Discussion
